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Web Hosting FAQ's


What is Hosting?
Hosting is a service in which a website is stored on a server that is specially designed for websites. While some Internet novices cut corners by providing in-house web hosting, serious e-Business companies recognize the importance of a dedicated web hosting service. GKG.NET, INC's hosting services include nightly data backups, 24 hour monitoring, POP3 email accounts and expert technical support.

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What if I haven't chosen a hosting service for my site?
If you have not chosen a company to host your site, GKG is able to help! Visit the Hosting section on our web site for more information on our wide variety of hosting packages.

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What are GKG's hosting prices?
We have packages that will fit any set of requirements. For more details, visit the Hosting section on our web site. We often run hosting specials, so check out our pricing page for current pricing details.

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How much more is it to host on a Win2000 server?
There is no longer a charge for hosting on a Win2000 server, although GKG encourages hosting customers to use Linux RedHat servers.

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What is the additional fee if I add Front Page Extensions to my hosting account?
Front Page extensions add an additional $10/month to a hosting account. Please note that Front Page Extensions are only available on the Basic hosting plan and higher. Please see our pricing page for current pricing page for current pricing details.

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How do I decide if I want to host using a Windows 2000 or Linux RedHat server?
Most customers using Windows programming products request to host on a Windows 2000 server. Although these Windows programming products will work on Linux RedHat server, GKG does not guarantee that all specialty items will work properly.

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How do I set up my email?
If you are hosting with GKG, simply follow the steps on our tutorials.

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What server should I use for my email?
For Hosting customers:

Incoming Mail Server: mail.(yourdomainname).(your suffix, ex: .com, .org, etc)
   EXAMPLE: mail.mydomain.net

Outgoing (SMTP) Server: Get this from your ISP (internet service provider).

For Dialup customers:

Incoming Mail Server: pop.gkg.net

Outgoing (SMTP) Server: smtp.gkg.net


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What is Bandwidth/Transfer?
Bandwidth/Transfer is a measurement taken monthly for hosting accounts that includes all through put for a domain. This includes all FTP updates and web requests.

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What is FTP?
FTP stands for File Transfer Protocol. FTP is the way in which GKG hosting customers add and remove material from their website. During hosting setup, a FTP username and password is selected.

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What is a cgi-bin?
A cgi-bin is where all executable perl or cgi scripts reside. Only accounts that use a cgi-bin enabled package have access to a cgi-bin.

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What hosting guarantees does GKG offer?
GKG offers a Service Level Agreement and a Money Back Guarantee for all hosting plans.

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I would like to learn more about GKG's Hosting Reseller programs.
Please visit our Hosting Resellers section.

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What is a POP3 email account?
This is the email account provided for you to receive email through one of the following services: hosting, parking or Internet dial-up. Please note that this account does not allow you to send email unless you are using GKG's dial-up service. Your Internet service provider would provide the outgoing mail server.

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